Commercial contractors face significant operational challenges due to fragmented software solutions, skilled labour shortages, and outdated practices. These inefficiencies lead to increased costs, delayed project timelines, and reduced customer satisfaction. BuildOps addresses these challenges by providing a unified, cloud-based platform integrating field service management, project management, and accounting functions.
To further its mission of transforming commercial contracting with advanced AI-driven technology, BuildOps secured $127M in a Series C funding round led by Meritech Capital Partners. This brings the total funding to $225.8M at a valuation of $1B, marking its entry into the exclusive “unicorn” club.
The funding round also saw participation from new investors BOND Capital and Schneider Electric’s SE Ventures, alongside existing backers such as Fika Ventures, Next47, StepStone Group, and Titanium Ventures. BuildOps has previously received backing from early investors such as 01A, Founders Fund, B Capital, 137 Ventures, and Liquid2.
This latest round brings BuildOps closer to its mission of transforming commercial contracting through advanced technology. As businesses across industries modernise their operations, demand for AI-powered platforms has surged. BuildOps is poised to lead this shift, providing contractors with cutting-edge solutions that streamline processes and improve efficiency.
BuildOps’ answer to inefficiencies in commercial contracting
The commercial contracting industry, integral to the U.S. economy, generates nearly $300B annually and employs hundreds of thousands of skilled workers. These professionals are responsible for building and maintaining essential facilities, including hospitals, schools, offices, and public infrastructure. However, they face significant inefficiencies, with approximately 30% of their time lost to delays, disorganised workflows, and costly rework. These challenges lead to project delays, increased labour costs, and missed revenue opportunities. With the industry experiencing growth amidst persistent labour shortages, the need for technology that maximises productivity has become increasingly urgent.
Contractors often juggle complex projects across multiple job sites while dealing with unpredictable schedules, supply chain disruptions, and rising costs. The inefficiencies created by outdated tools and manual workflows slow them down and complicate scaling their businesses. In an industry where timing and precision are critical, the right software can differentiate between a project completed on schedule and one plagued by delays and lost revenue.
BuildOps was founded in California in 2018 by Alok Chanani, Steve Chew, and Neeraj Mittal to address several key challenges in the commercial contracting industry. Alok Chanani, a former U.S. Army Captain and serial entrepreneur, recognized the need for technological innovation in the construction industry. After founding USA Commercial and spearheading apartment complex developments, he identified a gap in the market for a comprehensive technology solution for commercial contractors. This led to the creation of BuildOps, aimed at transforming outdated construction practices with modern technology.
BuildOps’s primary goal is to provide a single, all-in-one cloud-based platform that integrates field service, project management, and other essential functions for commercial contractors. The platform’s architecture reflects a deep understanding of commercial contracting workflows, integrating field service management, project oversight, and financial reporting in ways that generic solutions cannot match. This platform aims to increase efficiency, boost profit margins, and improve customer satisfaction by streamlining invoicing, scheduling, and financial reporting.
“I’ve spent years watching contractors, guys who keep our lights on and pipes flowing, get crushed by the chaos they don’t deserve,” said Paul Madera, Partner at Meritech Capital. “BuildOps is the first thing I’ve seen that actually gets it: a platform that doesn’t just patch holes but hands them control, from the shop floor to the job site. We’re leading this round because these folks build our world, and BuildOps is hell-bent on making their lives sharper, faster, and frankly, a lot less painful. I’d put my own money on that kind of mission any day.”
Empowering contractors with BuildOps‘ AI-driven solutions
BuildOps’ competitive strength extends beyond feature comparisons to fundamental architectural and strategic advantages. Unlike ServiceTitan, Jobber, FieldPulse, and Knowify, which offer fragmented solutions requiring multiple integrations or separate products for service management and project management, BuildOps’ unified approach eliminates the inefficiencies created by disconnected systems, providing seamless data flow between field operations and back-office functions.
BuildOps aims to revolutionise commercial contracting by unifying scheduling, dispatch, project management, and financial reporting onto a seamless cloud-based platform. Its real-time data capabilities and predictive analytics enable technicians and administrators to work more efficiently, reducing overhead and increasing revenue opportunities. As a result, BuildOps has emerged as a trusted technology partner for contractors seeking to modernise and streamline their operations in a fast-evolving marketplace.
With AI-driven tools, BuildOps provides features that help contractors reduce operational downtime and increase efficiency. By integrating automation, real-time tracking, and data insights, the platform allows contractors to make informed decisions, improving job site productivity and profitability. The software eliminates guesswork and replaces it with precise analytics, enabling businesses to focus on delivering quality service while reducing unnecessary expenses.
Alok Chanani, CEO of BuildOps, emphasised the company’s commitment to supporting contractors: “I talk to contractors every day — HVAC pros, plumbers, electricians—and they’re busting their backs keeping our world running, but the deck’s stacked against them with short staffs, skyrocketing costs, and tech that’s stuck in the Stone Age. It fires me up because they deserve better—tools that don’t just keep up but let them run circles around the chaos. That’s what we’re building at BuildOps: a way for them to take charge, grow without breaking, and deliver like their heroes. Having Meritech in our corner feels like a …. good nod that we’re on the right track.”
Expansion plans and future developments
With the new funding, BuildOps plans to expand its product capabilities. They will enhance customer support and scale operations to meet the increasing demand from commercial contractors nationwide. The company is on track to launch additional features in the coming months. These include AI-driven tools designed to help contractors anticipate maintenance needs, reduce equipment downtime, and ensure their field teams stay one step ahead of demand. As the industry moves beyond outdated systems, BuildOps is laying the foundation for the future of commercial contracting. They equip businesses with the tools to scale, adapt, and thrive in an increasingly competitive market.
Beyond enhancing its product suite, BuildOps also intends to grow its workforce to support its rapid expansion. They focus on hiring top talent in software engineering, data science, and customer success. The company aims to build a team that drives innovation at every level. By investing in its people, BuildOps ensures it remains at the forefront of the industry. They deliver solutions that meet the evolving needs of commercial contractors.
As technology continues to shape the construction and contracting sectors, BuildOps is positioned to lead the way with its AI-powered platform. By addressing long-standing inefficiencies and equipping businesses with the tools needed for success, the company is paving the path towards a more efficient and profitable future for contractors across the United States and Canada.
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