RocketPhone raises new funding to advance its AI-powered communication platform, revolutionising customer engagement and sales processes.
London-based RocketPhone.ai, an enterprise voice processing system, has raised $10.5M in funding, notably without the involvement of Venture Capital firms. This investment will drive the development of its native AI-powered communication platform, which is transforming customer engagement by making business interactions ten times faster and more effective.
RocketPhone.ai envisions a world where sales teams seamlessly handle calls, while turning conversations into actionable insights in real-time. The AI-powered communication platform empowers businesses to serve customers faster, secure more sales leads, and enhance agent satisfaction. This latest funding round underscores the growing demand for AI-driven solutions that streamline operations and boost productivity.
RocketCell: an AI-powered communication platform for Salesforce users
Earlier this year, RocketPhone.ai launched RocketCell, the world’s first business mobile network designed exclusively for Salesforce. The innovative tool records, transcribes, summarises, and logs every mobile call directly into Salesforce without requiring a separate app. It has already gained traction in sectors such as financial services, automotive, professional services, and commercial property.
Sam Gillingham, co-founder of RocketPhone, shared the company’s excitement about its expanding offerings: “We’re honoured to welcome Professor Michael to our advisory board. His unmatched expertise in the field of AI will be invaluable as we continue to develop and improve our AI-native offering.”
A visionary advisory board fuels AI-powered communication innovation
RocketPhone.ai’s advisory board has recently welcomed Michael Wooldridge, Ashall Professor of the Foundations of Artificial Intelligence at the University of Oxford. He joins an impressive roster of advisors, including Niluka Ratnayake, Iliana Paskova, Diane Groell, Yui Ho (Chris) Lui, Kristian Flyvolm, and Zeeshan Feroz.
Professor Wooldridge’s insights are set to shape the ongoing development of RocketPhone’s suite of products. “The funds raised will fuel the next stage of innovation,” noted Muj Choudhury, co-founder and CEO of RocketPhone. “The development of our video analysis tool marks a step-change in how AI will shape the future of sales, creating new opportunities for businesses to drive better engagement between agents and consumers across all channels.”
Revolutionising video communication with AI
RocketPhone.ai is gearing up to introduce a cutting-edge video analysis tool that extends the AI-powered communication platform’s capabilities to video channels like Zoom and Microsoft Teams. Unlike existing tools that rely solely on GPT for transcript summarisation, this innovation will analyse facial and body expressions to measure engagement and distraction. This leap forward promises to redefine how businesses use video communication to enhance customer and agent interactions.
Pioneering the future of AI-driven sales
RocketPhone.ai’s mission to optimise customer service and sales is powered by real-time conversational analysis. By identifying key data points and automating follow-up actions, the platform equips agents with unparalleled insights to stay ahead of the competition. With its AI-native foundation, RocketPhone.ai continues to push the boundaries of what’s possible in enterprise communication.
As RocketPhone.ai advances its offerings and embraces new technologies, the company is poised to revolutionise the way businesses interact with their customers, cementing its status as a leader in AI-powered communication solutions.
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